Apple OS X (Mac)

Download Mac Client

Client is compatible with macOS High Sierra (10.13), Mojave (10.14), and Catalina (10.15)

1. Download the Horizon Client for Mac from the link above.

2. Open the downloaded disk image file.

open the downloaded disk image

3. Accept the license agreement.

accept license

4. In the window that opens, drag the VMware Horizon Client icon to the Applications folder on the right.

drag the app to the applications folder

5. Open a Finder window, navigate to the Applications Folder, and double click the VMware Horizon Client.

open the client

6. On first launch a couple windows may interrupt launching the client.

If warned about the application being downloaded from the Internet, just click Open.

skip the warning

If prompted to Start remote USB and Printing services, click Continue.


Enter your username and password for your mac.

allow admin changes

You may receive the following message about using accessibility features. Click OK.

check for accessibility features

Click the Open System Preferences option in the next window.

open preferences

In the Privacy tab of the Security & Privacy system preferences window, click the lock in the bottom left corner to allow changes, then check the box beside VMware Horizon Client.

system prefs changes

7. With the client open, double click the plus in the box labeled New Server.

add new server

8. Enter "" into the text box and click connect.

enter server name

9. Enter your Western user ID and password into their respective text boxes and click Login.

enter credentials

10. The MFA authentication page will appear where you can choose your authentication device just the way you do when using Microsoft Office 365.

In the Next Code: box, type in the number that corresponds to the authentication device that you want to use and click the Login button. (e.g. in the above screen shot, type 1 if you want to use the first device listed).

11. If the client does not autoconnect you to a desktop, double click the box labeled "MyVLab" to launch your session.

launch the session

12. When connecting the first time, you should be prompted to share your home folder and removable storage with the remote desktop. Check Do not show this dialog box again and Allow.

allow access to storage

Published on  and maintained in Cascade.